Building impactful products
and highly effective teams

Passionate about building high-performing teams, driving user research and aligning UX strategies with business goals. Strong expertise in product management, agile development, and data-driven decision-making.

Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska

iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

Premium UX Template for Framer

Scaling UX Team

2 to 10

Net Promoter Score

0 to 20

Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska

iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

Premium UX Template for Framer

Scaling UX Team

2 to 10

Net Promoter Score

0 to 20

Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska

iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.

Premium UX Template for Framer

Scaling UX Team

2 to 10

Net Promoter Score

0 to 20

International UX Research for Tesco Grocery App

Eya tracking usability research of Tesco Grocery Shopping App for evaluation and improvement of user experience.

Premium UX Template for Framer

User satisfaction improvement

20%

User session

80

Optimizing a Corporate Intranet

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

Premium UX Template for Framer

Scaling UX Team

2 to 10

Net Promoter Score

0 to 20

International UX Research for Tesco Grocery App

Eya tracking usability research of Tesco Grocery Shopping App for evaluation and improvement of user experience.

Premium UX Template for Framer

User satisfaction improvement

20%

User session

80

Conversion Rate Optimisation for mobile version of purchase in a bookstore wydawnictwowam.pl

Focus was to optimise conversion for mobile website of wydawnictwowam.pl

Usability

85%

CRO

+20%


Revamping an E-Commerce Website

Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.

Premium UX Template for Framer

Scaling UX Team

2 to 10

Net Promoter Score

0 to 20

Conversion Rate Optimisation for mobile version of purchase in a bookstore wydawnictwowam.pl

Focus was to optimise conversion for mobile website of wydawnictwowam.pl

Usability

85%

CRO

+20%


UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.

UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.

UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.

Skills

Skills

UX Design

Product Design

Design Systems

UX Consulting

UX Research

User Testing

Usability Testing

Workshops

Design Sprint

Lego Serious Play

Interaction Design

Leadership

Mentoring

Mentoring

Mentoring

HTML&CSS

Mentoring

Experience

Experience

UX Consultant

UX Consultant

UX Consultant

self-employed

self-employed

self-employed

Jul 2016 - Present

Jul 2016 - Present

Chapter Lead Design Strategy

Chapter Lead Design Strategy

Chapter Lead Design Strategy

Santander Bank Polska S.A.

Santander Bank Polska S.A.

Santander Bank Polska S.A.

May 2022 - Jun 2024

May 2022 - Jun 2024

UX Manager

UX Manager

UX Manager

Solarwinds

Solarwinds

Solarwinds

Jun 2021 - Sep 2021

Jun 2021 - Sep 2021

Head of UX

Head of UX

Head of UX

VMLY&R

VMLY&R

VMLY&R

Aug 2018 - Sep 2019

Aug 2018 - Sep 2019

UX Manager/Co-Founder

UX Manager/Co-Founder

UX Manager/Co-Founder

SIMPLY USER Ltd

SIMPLY USER Ltd

SIMPLY USER Ltd

Feb 2008 - Jul 2017

Feb 2008 - Jul 2017