Building impactful products
and highly effective teams
Passionate about building high-performing teams, driving user research and aligning UX strategies with business goals. Strong expertise in product management, agile development, and data-driven decision-making.
Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska
iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.
Scaling UX Team
2 to 10
Net Promoter Score
0 to 20
Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska
iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.
Scaling UX Team
2 to 10
Net Promoter Score
0 to 20
Improving users satisfaction of corporate clients e-banking solution for Santander Bank Polska
iBiznes24 With user-centered approach, the goals was to create an intuitive interface for effortless financial management while incorporating gamification.
Scaling UX Team
2 to 10
Net Promoter Score
0 to 20
International UX Research for Tesco Grocery App
Eya tracking usability research of Tesco Grocery Shopping App for evaluation and improvement of user experience.
User satisfaction improvement
20%
User session
80
Optimizing a Corporate Intranet
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
Scaling UX Team
2 to 10
Net Promoter Score
0 to 20
International UX Research for Tesco Grocery App
Eya tracking usability research of Tesco Grocery Shopping App for evaluation and improvement of user experience.
User satisfaction improvement
20%
User session
80
Conversion Rate Optimisation for mobile version of purchase in a bookstore wydawnictwowam.pl
Focus was to optimise conversion for mobile website of wydawnictwowam.pl
Usability
85%
CRO
+20%
Revamping an E-Commerce Website
Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.
Scaling UX Team
2 to 10
Net Promoter Score
0 to 20
Conversion Rate Optimisation for mobile version of purchase in a bookstore wydawnictwowam.pl
Focus was to optimise conversion for mobile website of wydawnictwowam.pl
Usability
85%
CRO
+20%
UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.
UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.
UX Leader with 17+ years of experience in User-Centered Design (UCD), UX strategy, research, and team management across international environments. Proven track record in scaling UX teams, optimizing customer experiences, and driving product innovation in industries like finance, banking, SaaS, and eCommerce.
Skills
Skills
UX Design
Product Design
Design Systems
UX Consulting
UX Research
User Testing
Usability Testing
Workshops
Design Sprint
Lego Serious Play
Interaction Design
Leadership
Mentoring
Mentoring
Mentoring
HTML&CSS
Mentoring
Experience
Experience
UX Consultant
UX Consultant
UX Consultant
self-employed
self-employed
self-employed
Jul 2016 - Present
Jul 2016 - Present
Chapter Lead Design Strategy
Chapter Lead Design Strategy
Chapter Lead Design Strategy
Santander Bank Polska S.A.
Santander Bank Polska S.A.
Santander Bank Polska S.A.
May 2022 - Jun 2024
May 2022 - Jun 2024
UX Manager
UX Manager
UX Manager
Solarwinds
Solarwinds
Solarwinds
Jun 2021 - Sep 2021
Jun 2021 - Sep 2021
Head of UX
Head of UX
Head of UX
VMLY&R
VMLY&R
VMLY&R
Aug 2018 - Sep 2019
Aug 2018 - Sep 2019
UX Manager/Co-Founder
UX Manager/Co-Founder
UX Manager/Co-Founder
SIMPLY USER Ltd
SIMPLY USER Ltd
SIMPLY USER Ltd
Feb 2008 - Jul 2017
Feb 2008 - Jul 2017